Jessica Menim

She has a degree in Law from the Universidade São Francisco - Itatiba campus (2022) and a post-graduate degree in Human Resources Management, with a solid background in the collections area. With a communicative and analytical profile, she excels at identifying the debtor's profile and conducting effective and humanized approaches, in line with the best negotiation practices.

She has practical experience in credit recovery strategies, behavior analysis and assertive decision-making aimed at balancing financial results and customer relations. Combining legal knowledge with a strategic HR approach, she works with empathy, active listening and a focus on solutions that generate value for the company and the client.